If you are having trouble with the connection between Corpay One and e-conomic, reconfiguring the integration often helps. We have made this short article to show you how ⬇️
Reconfiguring the integration can also be necessary in order to change how Corpay One sends data to your accounting system.
Before you reconfigure the integration...
You need a browser window open next to Corpay One, where you are logged in to the correct company in your e-conomic agreement 💻
Guide to reconfiguring Corpay One's integration for e-conomic
1. Select Settings > Integrations in the side menu to open the overview of available integrations.
2. In the overview of integrations, click e-conomic.
Because you are reconfiguring, the account is already connected to e-conomic.
3. You are now on the e-conomic integration page.
Click Configure to configure the integration for e-conomic.
4. You have now started configuring your integration.
Click Configure to go to the next step of the setup.
Please make sure that you are configuring the integration for the correct company account in e-conomic.
5. You are now taken to a page in e-conomic where you are asked to give final confirmation that you want to re-add Corpay One's integration to your e-conomic agreement.
So click Add app.
6. You can now see the account setup for the integration.
You can choose to make changes to the setup, but that is generally not required for a reconfiguration.
So click Next until you reach step 3/4 of the integration setup, if you do not need to make any changes to the setup.
7. When you have made the changes you want, or clicked Next without making changes, click Complete to finish reconfiguring the integration for e-conomic.
The integration for e-conomic is now reconfigured 🎉✅
Documents that for various reasons need to be resynchronized manually can be resynchronized now.
This is shown in this article.
We hope this article answered your questions. If not, you are always welcome to contact our support team at support@corpayone.dk 🤗