What do I need?
To connect your bank account to Corpay One, you first need to set up a Bank Connect agreement with your bank. At some banks it is called Erhverv-Connect.
Contact your bank advisor to set up the agreement.
When the agreement is set up, you receive a function ID. At some banks it is called a user ID, Bank Connect ID, user number or agreement ID.
You also receive an activation code from the bank, which is used when the bank account is activated in Corpay One. At some banks it is called an activation key.
Where do I find my function ID?
You receive your function ID by e-Boks, email, online banking or postal mail.
Where do I find my activation code?
You receive your activation code by text message or postal mail.
How long does the process take?
It varies from bank to bank, but the process typically takes 3-14 business days.
How many bank accounts can I connect?
You can connect several bank accounts to Corpay One, but connecting more than one bank account requires a manual setup. Please contact Corpay One support at support@corpayone.com or via the chat on our website to learn more.
How do I activate the bank account in Corpay One?
Once you have your function ID and activation code, activate the bank account as a payment method in Corpay One under Settings > Payment method.
Click Add payment method and follow the instructions on screen. If the bank account has already been added, just click the Activate button.
Set up daily exports of payment files
It is important that you work together with your bank to make sure daily exports of CAMT.053 files are set up for the account.
If daily CAMT.053 exports are not set up, Corpay One cannot communicate with the bank and update the status of your documents automatically.
Note that the Camt.53 type is recommended for exchanging data with the bank, and if you need a different CAMT type, make sure to coordinate it with Corpay One Support.
Following on from the above, it is important that you turn off approval of payments in the bank. Otherwise Corpay One loses track of the payment and cannot confirm it and change its status automatically, unless it is approved on the same day Corpay One creates it in the bank.